Terms and Conditions

Holidays Genius > Terms and Conditions

We welcome you to our website. The domain name www.holidaysgenius.com is owned by Holidays Genius Private Limited a company incorporated under the Companies Act, 1956(hereinafter referred to as holidaysgenius.com). The term ‘You’ refers to the user or viewer of the Website.This website is developed to assist customers to gather travel information, post reviews/opinions on their travel related experiences/issues, engage them in travel related forums so that they gather maximum information on the travel industry/countries/cities around the world. We suggest visitors of holidaysgenius.com to return to this page periodically to review the most current version of the agreement. holidaysgenius.com reserves the right at any time, at our sole discretion, to change or otherwise modify the agreement without prior notice, and your continued access or use of this website signifies your acceptance of the updated or modified agreement. By accessing or using holidaysgenius.com in any manner, it is considered that you have agreed to be bound by the agreement and T&C’s as specified below, as if you have signed the agreement. Please read the t&c carefully below. If you do not accept all of these terms and conditions, please do not use this website.

Pricing: Prices on www.holidaysgenius.com shall be inclusive or exclusive of booking fee, hotel taxes, airport taxes, port taxes or any other applicable government taxes (GST and VAT), etc. Availability of any product or service is subject to change at any point in time, even while finalizing the booking, which can lead to price variation, depending upon the basis of available room type in the hotel, flight booking class, cruise cabin, etc. at that point in time. All prices displayed for the products and services on holidaysgenius.com are indicative and subject to change without prior information or notice and prices you see while making the booking may not be final. The final quotation will be communicated to you after our discussions with payment terms & conditions.

Payments and Bookings: All online payments that happen for any of the products or services booked on www.holidaysgenius.com are secure. ‘holidaysgenius.com’ does not store the credit/debit or any other payment card details of any customer in the database or in any data backup system. Once you are ready to transact you are transferred directly to the bank website. The card details are captured on the bank website and not in holidaysgenius.com. ‘holidaysgenius.com’ takes no responsibility, in case of any misuse of credit card by whomsoever. ‘holidaysgenius.com’ acts as an agent for its third party providers and distributors for all products and services purchased by you on this website. You may place bookings for or may make purchases of products and services online at this site. A contract for the sale and purchase of products and services may be made online at this site by your acceptance of the products and services offered on the site (the “contract”) by third party providers and/or distributors and/or where stated, holidaysgenius.com, and you hereby agree to waive any rights to challenge the validity or enforceability of contracts entered into on this site, on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase any product or service offered on the website, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions. You may not purchase goods or services that you are prohibited from purchasing or possessing by any applicable Indian or local laws. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase, utilize and/or possess such goods or services. In case any user is booking a ticket/hotel or any other online services via a credit/debit/gift card which is not directly in the name of the person availing these services – holidaysgenius.com reserves the right to cancel/hold the said service till the time proper verification is provided. In case you are booking using someone else`s credit/debit/gift card – you are requested to send us a copy of the card used (at the following email id: info@holidaysgenius.com) a photo identification card of the person in whose name the card is, as well as the person in whose name the services are being provided and an authority letter from the said credit/debit/gift card holder. In case any of the above mentioned conditions are not met, holidaysgenius.com reserves the right to declare such transactions as fraudulent and cancel/hold the service provided. It also holds the right to charge the requisite cancellation charges that may be applicable before refunding any such amount. You agree that multiple duplicate bookings for the same traveler(s) are not allowed and may result in damage and loss to holidaysgenius.com which you will bear in full.

Purchase and amendments: Kindly read and note the terms & conditions for amendment in bookings and purchases, while making the booking or purchase, which may vary for each product and service. If you don’t find any terms and conditions regarding the amended policy, you might not be able to change your booking or purchase online. Kindly call our customer care team to know the amendment policy.

Refunds and Cancellation: Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased. There may be a full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase. You agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason. In some cases, holidaysgenius.com may charge cancellation or amendment fees in addition to those imposed by travel service providers. ‘holidaysgenius.com’ reserves the right to decline any booking or purchase for any reason and shall not be liable for any resulting claims for losses, damages or compensation. In such an event, holidaysgenius.com shall refund to you all the unutilized payment collected after deducting the booking fee/administration charge/cancellation charges (if applicable) for that purchase. For bookings and purchases, which has already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase). For air ticket, it may take between 30-45 working days and for the hotels it may take between 10-15 working days for the amount to get credited into your account. Refund policies may vary for every product and service. The preceding refund timeline is a guide for your reference only and shall not be binding upon holidaysgenius.com.

Services and Products: Products & service statements on this website are for general descriptive purposes only and not all the products or services are available in every state or country. You can send us an inquiry by filling our contact us form or get quotes form, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable to you. Some of the products and services have special governing terms & conditions, which shall apply in addition to the terms and conditions mentioned separately for each product and service. It is important that you read the obtain information related to these specific products and services as they may contain exclusions of limitations of liability and other terms and conditions, including restrictions on amendment or cancellation. Some of these terms and conditions of specific products and services shall include the terms and conditions found on your screens and when using any part of this website.Please note the products and services that can be booked and purchased on the website.

Holiday Packages: Kindly read the terms & conditions with the inclusions, package itinerary and other details before making any purchase of the holiday packages. In case if the package is not as per your requirement or suits your needs, we can also customize the same for you. Kindly click on the get quotes form of the website with all the details required and our customer care team will get back to you with the package.

Delivery Modes: Holiday packages take minimum 24-48 hours in getting the confirmation, once the full payment is made our customer care team will get in touch with you and will mail you the confirmation vouchers along with the day to day program at the e-mail address mentioned by you at the time of making the purchase or in case if there is no e-mail ID, vouchers will be delivered at your address within 3 working days at no additional cost. holidaysgenius.com would not be responsible in case if the customer is not present at the address at the time of delivery.

Travel Service Providers: You may be bound by the terms and conditions imposed by the travel service providers for whom ‘Holidays Genius Pvt. Ltd. acts as an associate, including conditions of carriage, refund and cancellation policies of airlines, cruise lines, car rental companies, hotels, vacation rentals, etc.

Jurisdiction: In the event of any dispute, the dispute shall be referred to the sole arbitrator to be appointed by holidaysgenius.com in Chandigarh and the matter shall be subjected to the jurisdiction of Chandigarh courts only.

Visa and Passport: It is a mandatory requirement for most of the countries; foreign nationals coming into the country must hold a passport with a validity of minimum 06 months. Visa and health regulations are different from country to country. It is the sole responsibility of an individual traveler to ensure the submission of complete documentation and medical requirements to the country embassy/consulate they are visiting. ‘holidaysgenius.com’ takes no responsibility in any rejections or declining of the visa issuance due to any reasons.

Content: holidaysgenius.com, enable users to submit, post, exchange, transmit or make available for inclusion information, ideas, opinions, images, photos or other materials (collectively “content”). You agree that responsibility for all the content made posted or available on holidaysgenius.com is your responsibility. holidaysgenius.com, its partners, affiliates, subsidiaries or employees shall in no way be held liable and responsible for any content posted by you or any third party. holidaysgenius.com at its discretion can refuse to post or remove the contents posted by you for any reason, including, without limitation, violation of these terms or if it is otherwise deemed to be unlawful or objectionable. holidaysgenius.comaim is to update travelers by real time experiences of other travelers. We are thankful to our visitors for writing their experiences on this site. Please be informed that after posting content on this website in any way, including any review, questions, comments, suggestions, ideas, etc., you grant holidaysgenius.com and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to- (a) Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media and (b) Use the name that you submit in connection with such submissions. You acknowledge that holidaysgenius.com may choose to provide attribution of your comments or reviews at our discretion. You further grant holidaysgenius.com the right to pursue at law any person or entity that violates your or holidaysgenius.com rights in the submissions by a breach of this agreement. You also acknowledge and agree that all content submitted/posted on the website by you are non-confidential and non-proprietary once it is posted. ‘holidaysgenius.com’ has just provided interactive areas on the site as a platform for discussions, but at the same time all the visitors of holidaysgenius.com are solely responsible for the use of interactive areas of the site and are using at their own risk. When the content is posted by you, you give permission without any charges to holidaysgenius.com an unrestricted license to use, copy, modify, reformat, translate, display publicly, republish whole or part of the content for any purpose of commercial use or in connection with any other services offered or in promotion by holidaysgenius.com. You also confirm that you have all rights to license the content you posted on the website for the purposes mentioned above. You also agree that information/ experience posted by you on holidaysgenius is true, accurate, current and complete and it is not a biased opinion for any reason due to personal enmity. The content and information related to messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material on this website, as well as the infrastructure used to provide such content and information, becomes proprietary rights of holidaysgenius.com. You agree that the information posted by you is true and complete to your knowledge and is not biased. You also agree not to:

  • Use this website or its contents for any commercial purpose
  • Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission
  • Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of this website for any purpose without our express written permission; or
  • “Frame”, “mirror” or otherwise incorporate any part of this website into any other website without our prior written authorization.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by holidaysgenius.comin connection with the website or the services

You agree not to place,upload,transmit,store,create

  1. Any message, data, information, content, music, sound, photos, graphics, code or any other material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.
  • Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law.
  • Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.
  • Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including holidaysgenius.com
  • Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations.
  • Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, social security numbers and credit card numbers.
  • Viruses, corrupted data or other harmful, disruptive or destructive files
  • Content that is unrelated to the topic of the interactive area(s) in which such content is posted; or
  • Content or links to content that, in the sole judgment of holidaysgenius.com, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the interactive areas or the site, or (d) which may expose holidaysgenius.com or its affiliates or its users to any harm or liability of any type
  • ‘holidaysgenius.com’takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any visitors/third party, or for any loss or damage. holidaysgenius.com is not liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
  • ‘holidaysgenius.com’ has just provided an interactive platform and is not liable for any statements, representations or content provided by its users in any public forum, personal home page or other interactive area.
  • ‘holidaysgenius.com’ reserves the sole right to remove, screen or edit without notice any content posted or stored on the site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any content you post or store on the site at your sole cost and expense.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the content, you hereby declare that- (a) You do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) You have no objection to the publication, use, modification, deletion and exploitation of the content by holidaysgenius.com or its licensees, successors and assigns; (c) You forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) You forever release holidaysgenius.com, and its licensees, successors and assigns, from any claims that you could otherwise assert against holidaysgenius.com by virtue of any such moral rights.

Any use of the interactive areas or other portions of the site in violation of the foregoing violates these site terms and may result in, among other things, termination or suspension of your rights to use the interactive areas and/or the site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect holidaysgenius.comsystems and customers, or to ensure the integrity and operation of holidaysgenius.com business and systems.
holidaysgenius.com may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. Name, email address, etc.), IP addresses and traffic information, usage history, and posted content. holidaysgenius.com bag’s may right to disclose any such information shall take precedence over any terms of holidaysgenius.com bag’s privacy policy. holidaysgenius.com suggest to all its visitors and users of the site/passengers to investigate and whether the review/content placed is correct or just an opinion. holidaysgenius.com will not be responsible for any wrong information placed on the site is not accountable for damages or losses that may result from travel to such destinations. Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.

Log-in Account: You must be 13 years of age or older in order to register for an account and contribute to our website. Holidaysgenius.com does not knowingly collect the information of anyone under the age of 13. holidaysgenius.com retains sole right and has sole discretion to deny access to anyone to this website and the services we offer, at any time and for any reason, including, but not restricted to, for violation of this agreement. If you have an holidaysgenius.com account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you.

Indemnity: You agree to defend and indemnify holidaysgenius.com and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein;
  • Your violation of any law or the rights of a third party; or
  • Your use of this website.

Links: This website may contain hyperlinks to websites operated by parties other than holidaysgenius.com. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites.

Currency: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates may not be verified as accurate, and actual rates may be different from what is being displayed. The information supplied by this application is believed to be accurate, but holidaysgenius.com, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

Trade mark and copyright: All contents of this website are copyright 2015 all rights reserved by holidaysgenius.com. holidaysgenius.com is not responsible for content on websites operated by parties other than holidaysgenius.com. holidaysgenius.com, logo and all other product or service names or slogans displayed on the site are registered and/or common law trademarks of holidaysgenius.com, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of holidaysgenius.com or the applicable trademark holder. In addition, the look and feel of the site, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark and/or trade dress of holidaysgenius.com and may not be copied, imitated or used, in whole or in part, without the prior written permission of holidaysgenius.com. All other trademarks, registered trademarks, product names and company names or logos mentioned in the site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by holidaysgenius.com. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. If you are aware of an infringement of either your brand or our brand, please let us know by e-mailing us at info@holidaysgenius.com.

Usage: Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. You agree that no joint venture, agency, partnership, or employment relationship exists between you and holidaysgenius.comand/or affiliates as a result of this agreement or use of this website. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

Agreement: If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the agreement shall continue in effect. This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and holidaysgenius.com with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and holidaysgenius.com with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.